Check out some of our Mobility Solutions around Sacramento
The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
March 1, 2018
Prompt service, great installation, professional staff, great pricing. The sales representative wasn't pushy or rushed. He explained everything and let me decide. All staff was knowledgeable about the products. Installer was on time, professional and cleaned after himself. He also made sure I had all the information needed for operation and future questions.
You gave me and my family our Mobility back life changes limited our ability to use or stairs and we desperately needed a wheel chair ramp just to get out of the house for medical appointments thanks to 101 mobility we can now enjoy each day that God give us on the wake up list. Thank you 101 for extending my independence a little longer.
Another happy family
Your service man Eli is just wonderful. He has so much patience and took the time to explain to my son how to grease the unit whenever it needs it, and where to change the battery should it die.
He had planned to be at my home for 4 hours, but actually stayed for 6 hours. He told me to call your office in a few days to find out whether the holders for the 2 controls have come in, and if it did, he said that he would come over to my home and install both of the units so that I would have an easier time finding the unit when I need it.
I am so glad that Eli took the time to explain everything to us, as with old people, sometimes he has to repeat it over & over again so we can understand and he is so patient!
I called on Martin Luther Kings Birthday which happens to be observed as a holiday by
a lot of businesses but they answered & came out that same day to give me a quote. At first they said it would be a week before they could come out to install the ramp but if I was willing to pay a little more that they could arrange to install it on Saturday. I told them that would be just fine. I received a call later saying that they had a cancellation on Thursday & I told them that would be great because the rehabilitation hospital would not release my husband until the ramp was in. On Tuesday 101 Mobility called me & said they could come on Wednesday which of course was great news for me. They got a late start that afternoon but the 2 installers stayed until 12:45am to get as much done as possible. They were back the next morning while I was picking up my husband from the hospital to finish the job. I am so very happy with their work & most of all their work ethic. They stayed that late because they knew what the situation was & they wanted to make sure my husband would have a safe & secure way to get into our home. I am very pleased & satisfied with this company & would recommend them to anyone that needs a ramp for a loved one. Thank you so much 101 Mobility.
Very friendly sales and office service, slight problem over installation date being held up by the Christmas delivery schedules of your courier
We cannot speak highly enough about how professional the team who came to fit the chairlift were.
We are extremely pleased with the finished product
I would like to inform your company that Victoria Torres at your Sacramento location did an amazing job for my family. Each and every time I called her she fully listened and responded to each and every question in detail and in a professional manner. She took the time to explain the process to me and was very knowledgeable in the area. Eli Torres was always
professional when he came to my parent's home and serviced the equipment. He always explained what he was doing and how the lift operated.
I wish to give these two employees a big shout out and a 10 on behalf of my family.
Paul was very helpful and informative when he came to our house to analyze our needs and suggest placement of the ramps and bars.
Chris was a huge help when he installed all our equipment. He went above and beyond to ensure that all our equipment was tailored to my husband who had suffered a stroke and lost some use of his left hand and arm and had become generally weak after spending three weeks in the hospital and three weeks in a rehab center.
The best things about Chris were his professionalism, his communication skills, his adaptability, his interest in our needs, his problem solving ability, and his work ethic. He didn't leave our house until he knew we were satisfied. In addition, he is very friendly and easy to talk to.
Can't say enough about RAMON MCLANE, great guy. I would buy anything from this one. Honest, friendly a real people person. We are extremely happy with our new front door ramp (especially my 94 year old mother). We saw Ramon on a Tuesday, had it installed on Saturday and are quite pleased. Thanks again. We found out about your company from a friend with a handicapped husband. [FIRST NAME REMOVED] & Sherri [LAST NAME REMOVED]
Colleen and I are very satisfied with what you have provided us for transporting us up and down our stairs. What you have done for us has enabled us to continue to live in our home that we have had for 41 years. The engineering of the system and the quality of the finished products will last us for the duration of our life and will no doubt contribute to others who will someday live here.
The installers did a great job along with those who did sub-contracting of the stairs and flooring modifications that were minor in nature but necessary for the proper operation of the system.
We have used the system now for two weeks and have had no problems. The colors and design
of the system goes great with our home and looks perfect.
Thank you for your excellent service and functional most durable products.
Thanks so much to the team, but especially Victoria, for the outstanding service they provided. Because you went out of your way to help get the ramps installed, my mom is now able to get in and out of the garage without struggling. It took about 3 weeks for her to adjust, so thanks so much for the extra time. I've already started recommending you!
Very easy to deal with company, extremely accommodating. Went the extra mile to get my job done! I appreciate them so much for the hard work.
As for the device they installed in my truck, it's awesome. Works exactly as described. Allows me to be independent like never before. Great product.
Great people and great product offering. Can't say enough.
Service was absolutely beyond the call of duty beginning with Victoria in the office, Eli for the installation, and Victoria again to check with me on how everything went. I very highly recommend this fabulous team.
And I have used Bruno scooter lifts for many years with few problems.
Thanks Victoria and Eli!
I was so pleased with the customer service I received on my parts order for a Bruno lift. I was not expecting to have someone be so attentive and to follow through so thoroughly. I usually have to ask a typical customer service person to confirm and double check and follow through, but Mobility 101 gave me much more than the typical customer service.
The service was very timely, and the ramp itself is also very solid and secure. I have already shared this service with local hospice and I'm also going to share it with the discharge planning people when I return to work at a local hospital. I had no idea that ramps were available for rent , and this is a wonderful service.
All of our interactions with the people from 101 Mobility was outstanding. The installers were very. When the installation was completed they did a great job of cleaning up. Very impressive.
Anna. Rita Neuman
100 GOLD STARS for customer service. Eli and Victoria at this location took very good care of me today. I was in a serious spot with getting a store entry way ADA compliant and the situation looked hopeless for the deadline I had. Victoria was very concerned on the first call and knew the right questions to ask and was able to look at the survey pics and I provided and determined she could solve the problem. Eli the field tech showed up on time and did a flawless install and we are ADA compliant. This the one and only shop to call for all of your ADA needs. Victoria and Eli will get you taken care of fast, accurate and their pricing can not be beat.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.
Earlier this year I found myself in urgent need of a wheelchair lift replacement, and after quickly researching all of my options I decided on your company. Not only did you have the best price on the Bruno Joey, you even more importantly offered incomparable service options including installation here at my home. As a handicapped widow with enormous mobility challenges, that accommodation meant everything to me, every one of your representatives, from your office manager to your installation technician, were the ultimate in professionalism… the perfect combination of cordiality and efficiency. The entire experience was a delight from beginning to end.
Even with that history in mind, I was still surprised to receive both your gracious Christmas card and the gift of those fantastic cookies. I can’t tell you how much I admire your business practices, and you can be assured that I will be the first to recommend you to anyone I know in need of your services. It is so refreshing these days to find that there are still businesses that operate with ethics and integrity. Keep up the good work and have a happy holiday season.