April 29, 2018
Jim West
Sacramento, CA
Needed a ramp quickly when my wife fractured her ankle. Staff came in on a Saturday morning and made sure I got the right equipment at a reasonable price. Avoided a whole weekend of rough and dangerous attempts to move around. Good, conciencious extra effort which is sometimes hard to find today.
April 28, 2018
Bill & Anna Neuman
Saramento, CA
The stair lift has made it possible for us to stay in the house we love. It works so smoothly. I do not hesitate to go up stairs now.
April 25, 2018
Mike Baldacchino
Folsom, CA
Positive attitude, quick and excellent service.
April 19, 2018
S.M.
Sacramento, CA
Talked about what he was doing and any needs that may need to be addressed.
April 16, 2018
Lewis Williams
Fairfield, CA
My entire experience, from my initial call for information, to consultation, to the expeditious installation, was Excellent! Everyone I spoke with was genuinely concerned, with helping me resolve my issues, and concerns. Courteous, knowledgeable, professional service, is what you will receive with this company. Installation was professionally done, in a very timely manner, with minimal disruption. They had the equipment I required, in their inventory, which I’m sure facilitated, the expeditious installation. I just can’t say enough about this highly skilled, professional organization.
April 11, 2018
M.M.
Sacramento, CA
The installer was great! Chair works beautifully.
April 10, 2018
E.L.
Sacramento, CA
portability of ramps
April 6, 2018
Ingrid Paul
Placerville, CA
The stair lift is made in the USA, which is important to us. We received prompt and professional service, always on time.
April 4, 2018
S.M.
Pioneer, CA
Everyone was very helpful and nice. there was no pressure to buy.Everything was explained very well. really a great experience from the sales to the installment.
March 27, 2018
Jacques Rummy
San Francisco, CA
Ramon Was nothing short of a fountain of information After 20 yrs of experience. Very professional And we’ll always give you the right decision Making when you are in a tight spot, for installation Especially when your spending $$$. I had done my homework several year prior and Mobility team Is very friendly and will awnser all your concerns. No where else to look . Jacques
March 1, 2018
M.A.D.C.
Woodland, CA
Prompt service, great installation, professional staff, great pricing. The sales representative wasn't pushy or rushed. He explained everything and let me decide. All staff was knowledgeable about the products. Installer was on time, professional and cleaned after himself. He also made sure I had all the information needed for operation and future questions.
February 27, 2018
D.O.
Magalia, CA
February 24, 2018
L.B.
Sacramento, CA
You gave me and my family our Mobility back life changes limited our ability to use or stairs and we desperately needed a wheel chair ramp just to get out of the house for medical appointments thanks to 101 mobility we can now enjoy each day that God give us on the wake up list. Thank you 101 for extending my independence a little longer. Another happy family
February 14, 2018
D.H.
Lodi, CA
great customer service and response time.
February 8, 2018
R.P.
Redding, CA
Great correspondence
February 2, 2018
E.L.
Sacramento, CA
Your service man Eli is just wonderful. He has so much patience and took the time to explain to my son how to grease the unit whenever it needs it, and where to change the battery should it die. He had planned to be at my home for 4 hours, but actually stayed for 6 hours. He told me to call your office in a few days to find out whether the holders for the 2 controls have come in, and if it did, he said that he would come over to my home and install both of the units so that I would have an easier time finding the unit when I need it. I am so glad that Eli took the time to explain everything to us, as with old people, sometimes he has to repeat it over & over again so we can understand and he is so patient!
February 1, 2018
J.D.
Sacramento, CA
I called on Martin Luther Kings Birthday which happens to be observed as a holiday by a lot of businesses but they answered & came out that same day to give me a quote. At first they said it would be a week before they could come out to install the ramp but if I was willing to pay a little more that they could arrange to install it on Saturday. I told them that would be just fine. I received a call later saying that they had a cancellation on Thursday & I told them that would be great because the rehabilitation hospital would not release my husband until the ramp was in. On Tuesday 101 Mobility called me & said they could come on Wednesday which of course was great news for me. They got a late start that afternoon but the 2 installers stayed until 12:45am to get as much done as possible. They were back the next morning while I was picking up my husband from the hospital to finish the job. I am so very happy with their work & most of all their work ethic. They stayed that late because they knew what the situation was & they wanted to make sure my husband would have a safe & secure way to get into our home. I am very pleased & satisfied with this company & would recommend them to anyone that needs a ramp for a loved one. Thank you so much 101 Mobility.
January 30, 2018
R.S.
San Francisco, CA
Very friendly sales and office service, slight problem over installation date being held up by the Christmas delivery schedules of your courier We cannot speak highly enough about how professional the team who came to fit the chairlift were. We are extremely pleased with the finished product
January 26, 2018
S.K.
Richmond, CA
Ramon was very kind and caring. Product fits our need. And great price.
January 16, 2018
J.G.
Sacramento, CA
I would like to inform your company that Victoria Torres at your Sacramento location did an amazing job for my family. Each and every time I called her she fully listened and responded to each and every question in detail and in a professional manner. She took the time to explain the process to me and was very knowledgeable in the area. Eli Torres was always professional when he came to my parent's home and serviced the equipment. He always explained what he was doing and how the lift operated. I wish to give these two employees a big shout out and a 10 on behalf of my family. Stephanie Epolite
January 12, 2018
P.E.
Crockett, CA
Knowledge of the service tech.
December 31, 2017
J.A.R.H.
Rancho Cordova, CA
Paul was very helpful and informative when he came to our house to analyze our needs and suggest placement of the ramps and bars. Chris was a huge help when he installed all our equipment. He went above and beyond to ensure that all our equipment was tailored to my husband who had suffered a stroke and lost some use of his left hand and arm and had become generally weak after spending three weeks in the hospital and three weeks in a rehab center. The best things about Chris were his professionalism, his communication skills, his adaptability, his interest in our needs, his problem solving ability, and his work ethic. He didn't leave our house until he knew we were satisfied. In addition, he is very friendly and easy to talk to.
December 14, 2017
B.W.
Napa, CA
Can't say enough about RAMON MCLANE, great guy. I would buy anything from this one. Honest, friendly a real people person. We are extremely happy with our new front door ramp (especially my 94 year old mother). We saw Ramon on a Tuesday, had it installed on Saturday and are quite pleased. Thanks again. We found out about your company from a friend with a handicapped husband. [FIRST NAME REMOVED] & Sherri [LAST NAME REMOVED]
December 6, 2017
H.H.
Orangevale, CA
Colleen and I are very satisfied with what you have provided us for transporting us up and down our stairs. What you have done for us has enabled us to continue to live in our home that we have had for 41 years. The engineering of the system and the quality of the finished products will last us for the duration of our life and will no doubt contribute to others who will someday live here. The installers did a great job along with those who did sub-contracting of the stairs and flooring modifications that were minor in nature but necessary for the proper operation of the system. We have used the system now for two weeks and have had no problems. The colors and design of the system goes great with our home and looks perfect. Thank you for your excellent service and functional most durable products.
December 6, 2017
C.N.
Fair Oaks, CA
Looks good, easy to use ramps, very sturdy.
December 2, 2017
D.M.
Fair Oaks, CA
On time, efficient quality work. Expensive but worth it.
November 26, 2017
F.O.
Rocklin, CA
Efficiency and courtesy
November 2, 2017
R.I.
Sacramento, CA
All work was completed as contracted in a timely and professional manner. Very friendly people.
November 2, 2017
G.K.
Hayward, CA
Serviced an older chair lift. Answered questions about the product and was able to extend the life of the lift - should last as long as we need it.
October 27, 2017
A.R.A.
Petaluma, CA
They did an awesome job and stayed till it was done
October 19, 2017
D.T.
Cool, CA
Great Customer service!
October 15, 2017
S.A.
El Dorado Hills, CA
Product works very well and GREAT customer service!!
October 7, 2017
M.E.
Roseville, CA
From our purchase to install it all went well. Big change for our family. Thanks for all your employees help.
October 7, 2017
C.B.
Rocklin, CA
Friendly, great work!
September 30, 2017
R.J.
Carmichael, CA
Knowledge of system
September 27, 2017
M.R.J.
Camercon Park, CA
Thanks so much to the team, but especially Victoria, for the outstanding service they provided. Because you went out of your way to help get the ramps installed, my mom is now able to get in and out of the garage without struggling. It took about 3 weeks for her to adjust, so thanks so much for the extra time. I've already started recommending you!
September 19, 2017
B.W.
Sacramento, CA
Made in the USA was a huge plus.
September 13, 2017
P.C.
Rancho Cordova, CA
The product was exactly what I ask for. The service was right on time (no waiting) and when needed the service tech went beyond to perform the proper installation.
September 10, 2017
J.B.
Sacramento, CA
We are very thankful for the quick and courteous service we experienced in our time of need. Our whole experience was quick, smooth, fairly priced and the owner was incredibly helpful.
August 28, 2017
S.U.
Carmichael, CA
We appreciated the professionalism and helpfulness of everyone from the Sacramento office!
August 24, 2017
A.M.
El Dorado Hills, CA
Friendly and delivered what was committed.
August 15, 2017
J.W.
Carmichael, CA
Very easy to deal with company, extremely accommodating. Went the extra mile to get my job done! I appreciate them so much for the hard work. As for the device they installed in my truck, it's awesome. Works exactly as described. Allows me to be independent like never before. Great product. Great people and great product offering. Can't say enough.
August 13, 2017
R.G.
Granit Bay, CA
Very good.
August 11, 2017
J.L.
Soquel, CA
Service was absolutely beyond the call of duty beginning with Victoria in the office, Eli for the installation, and Victoria again to check with me on how everything went. I very highly recommend this fabulous team. And I have used Bruno scooter lifts for many years with few problems. Thanks Victoria and Eli!
August 4, 2017
L.M.
Elk Grove, CA
Eli was on time, very courteous, worked steadily, had sufficient knowledge to perform the job, finished in good time, picked up after himself. I could not have asked for more.
July 31, 2017
T.B.
Placerville, CA
Everything -Thank you!!
July 17, 2017
B.M.
Roseville, CA
I was so pleased with the customer service I received on my parts order for a Bruno lift. I was not expecting to have someone be so attentive and to follow through so thoroughly. I usually have to ask a typical customer service person to confirm and double check and follow through, but Mobility 101 gave me much more than the typical customer service. Thank you! Bruce McFadyen Roseville, CA
July 6, 2017
B.F.
Auburn, CA
The service was great.
June 22, 2017
A.E.
Georgetown, CA
The service was very timely, and the ramp itself is also very solid and secure. I have already shared this service with local hospice and I'm also going to share it with the discharge planning people when I return to work at a local hospital. I had no idea that ramps were available for rent , and this is a wonderful service.
May 16, 2017
N.S.
Stocton, CA
The man that delivered the wheelchair was VERY helpful!!! He showed how to close, open and load safely.
April 6, 2017
K.H.
Sacramento, CA
I love you guys!
March 25, 2017
D.B.
Sacramento, CA
They work as well as I was told they would.
Scott, Sacramento, CA

100 GOLD STARS for customer service. Eli and Victoria at this location took very good care of me today. I was in a serious spot with getting a store entry way ADA compliant and the situation looked hopeless for the deadline I had. Victoria was very concerned on the first call and knew the right questions to ask and was able to look at the survey pics and I provided and determined she could solve the problem. Eli the field tech showed up on time and did a flawless install and we are ADA compliant. This the one and only shop to call for all of your ADA needs. Victoria and Eli will get you taken care of fast, accurate and their pricing can not be beat.

H. Johnson

These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.

R. Doucette

My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.

Diane B.

Earlier this year I found myself in urgent need of a wheelchair lift replacement, and after quickly researching all of my options I decided on your company. Not only did you have the best price on the Bruno Joey, you even more importantly offered incomparable service options including installation here at my home. As a handicapped widow with enormous mobility challenges, that accommodation meant everything to me, every one of your representatives, from your office manager to your installation technician, were the ultimate in professionalism… the perfect combination of cordiality and efficiency. The entire experience was a delight from beginning to end.

Even with that history in mind, I was still surprised to receive both your gracious Christmas card and the gift of those fantastic cookies. I can’t tell you how much I admire your business practices, and you can be assured that I will be the first to recommend you to anyone I know in need of your services. It is so refreshing these days to find that there are still businesses that operate with ethics and integrity. Keep up the good work and have a happy holiday season.

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