Check out some of our Mobility Solutions around Sacramento
The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
May 24, 2019
Well, there is tghis family connection. So I will always find your products superrior to any competitor.
One word describes 101 Mobility. It's service! After you choose your stairlift, they keep you informed as to how your project is progressing, when their installers will arrive, what time they will arrive and telephone you the day before and the day of installation to let you know they will be at your home at the prearranged time. They make every effort to construct the stairlift exactly the way you want it. We have purchased two stairlifts from 101 Mobility and couldn't be more satisfied. Their installers, Eli, Rusty, and Justin are more than happy to answer all the questions you may have and are the most personable young men I have had the pleasure of meeting in some time. Better yet, I felt entirely safe having them in my home. Their installation work was done expertly and efficiently. 101 Mobility is definitely the company to choose if you are considering purchasing a stairlift!
[FIRST NAME REMOVED] K. [LAST NAME REMOVED]
We were in a very difficult situation and needed help very quickly on a Saturday. 101Mobility went above and beyond, in my opinion, to provide excellent customer service and help us get my mom the help she needed. I cannot recommend them highly enough. Have already told several people about their quality product and outstanding customer service. Thank you!
The office staff were polite and friendly, the salesman was on time and knowledgeable on his products and the installer was on time and willing to make sure we understood the equipment. Over all it was a great experience working with 101 Mobility!
Although we've only had the stair lift for a few days, it seems like a quality product. The installer (Rusty) said he'd been doing this job for only 4 months but he seemed to know his craft and was very personable and courteous.
The staff is extremely helpful. Eli will do the installation and he is very accurate. Victoria is in the office and will take care of the business side of things. I am so confident in the work being done on my Bruno Chariot. I highly recommend them and share their info with people I meet that ask questions about mobility products.
Very quick to respond with solutions and install! Everyone we spoke with on the phone and in person was personal and professional. Products are working great and we are very happy with our overall experience.
You were very professional and completed the
Job without any issues and timely.
We did ask that you send is the brackets for hanging the 2 remotes on the walls at top and bottom of the stairs. We have yet to receive them.
Please check on this item for us.
Excellent customer service with knowledgable and cost effective ideas. We has a chair lift installed in our 1920's home that we thought would be impossible. The unit looks great and works perfectly!! Thank you SO MUCH!!
Spoke with Paul on a Saturday, had the quote first thing Monday morning. Drove to shop, staff was very professional and friendly. Had the product ready, knew all about our order. Have already referred people to you.
The installer was awesome. When he discovered our suitcase ramp was the wrong size he went back to the office and brought the right one on his way home. This was after he installed the first ramp. He was so nice.
Needed a ramp quickly when my wife fractured her ankle. Staff came in on a Saturday morning and made sure I got the right equipment at a reasonable price. Avoided a whole weekend of rough and dangerous attempts to move around. Good, conciencious extra effort which is sometimes hard to find today.
My entire experience, from my initial call for information, to consultation, to the expeditious installation, was Excellent! Everyone I spoke with was genuinely concerned, with helping me resolve my issues, and concerns. Courteous, knowledgeable, professional service, is what you will receive with this company. Installation was professionally done, in a very timely manner, with minimal disruption. They had the equipment I required, in their inventory, which I’m sure facilitated, the expeditious installation. I just can’t say enough about this highly skilled, professional organization.
Was nothing short of a fountain of information
After 20 yrs of experience. Very professional
And we’ll always give you the right decision
Making when you are in a tight spot, for installation
Especially when your spending $$$. I had done my homework several year prior and Mobility team
Is very friendly and will awnser all your concerns.
No where else to look .
Prompt service, great installation, professional staff, great pricing. The sales representative wasn't pushy or rushed. He explained everything and let me decide. All staff was knowledgeable about the products. Installer was on time, professional and cleaned after himself. He also made sure I had all the information needed for operation and future questions.
You gave me and my family our Mobility back life changes limited our ability to use or stairs and we desperately needed a wheel chair ramp just to get out of the house for medical appointments thanks to 101 mobility we can now enjoy each day that God give us on the wake up list. Thank you 101 for extending my independence a little longer.
Another happy family
Your service man Eli is just wonderful. He has so much patience and took the time to explain to my son how to grease the unit whenever it needs it, and where to change the battery should it die.
He had planned to be at my home for 4 hours, but actually stayed for 6 hours. He told me to call your office in a few days to find out whether the holders for the 2 controls have come in, and if it did, he said that he would come over to my home and install both of the units so that I would have an easier time finding the unit when I need it.
I am so glad that Eli took the time to explain everything to us, as with old people, sometimes he has to repeat it over & over again so we can understand and he is so patient!
I called on Martin Luther Kings Birthday which happens to be observed as a holiday by
a lot of businesses but they answered & came out that same day to give me a quote. At first they said it would be a week before they could come out to install the ramp but if I was willing to pay a little more that they could arrange to install it on Saturday. I told them that would be just fine. I received a call later saying that they had a cancellation on Thursday & I told them that would be great because the rehabilitation hospital would not release my husband until the ramp was in. On Tuesday 101 Mobility called me & said they could come on Wednesday which of course was great news for me. They got a late start that afternoon but the 2 installers stayed until 12:45am to get as much done as possible. They were back the next morning while I was picking up my husband from the hospital to finish the job. I am so very happy with their work & most of all their work ethic. They stayed that late because they knew what the situation was & they wanted to make sure my husband would have a safe & secure way to get into our home. I am very pleased & satisfied with this company & would recommend them to anyone that needs a ramp for a loved one. Thank you so much 101 Mobility.
I would like to inform your company that Victoria Torres at your Sacramento location did an amazing job for my family. Each and every time I called her she fully listened and responded to each and every question in detail and in a professional manner. She took the time to explain the process to me and was very knowledgeable in the area. Eli Torres was always
professional when he came to my parent's home and serviced the equipment. He always explained what he was doing and how the lift operated.
I wish to give these two employees a big shout out and a 10 on behalf of my family.
Paul was very helpful and informative when he came to our house to analyze our needs and suggest placement of the ramps and bars.
Chris was a huge help when he installed all our equipment. He went above and beyond to ensure that all our equipment was tailored to my husband who had suffered a stroke and lost some use of his left hand and arm and had become generally weak after spending three weeks in the hospital and three weeks in a rehab center.
The best things about Chris were his professionalism, his communication skills, his adaptability, his interest in our needs, his problem solving ability, and his work ethic. He didn't leave our house until he knew we were satisfied. In addition, he is very friendly and easy to talk to.
Can't say enough about RAMON MCLANE, great guy. I would buy anything from this one. Honest, friendly a real people person. We are extremely happy with our new front door ramp (especially my 94 year old mother). We saw Ramon on a Tuesday, had it installed on Saturday and are quite pleased. Thanks again. We found out about your company from a friend with a handicapped husband. [FIRST NAME REMOVED] & Sherri [LAST NAME REMOVED]
Thanks so much to the team, but especially Victoria, for the outstanding service they provided. Because you went out of your way to help get the ramps installed, my mom is now able to get in and out of the garage without struggling. It took about 3 weeks for her to adjust, so thanks so much for the extra time. I've already started recommending you!
Very easy to deal with company, extremely accommodating. Went the extra mile to get my job done! I appreciate them so much for the hard work.
As for the device they installed in my truck, it's awesome. Works exactly as described. Allows me to be independent like never before. Great product.
Great people and great product offering. Can't say enough.
Service was absolutely beyond the call of duty beginning with Victoria in the office, Eli for the installation, and Victoria again to check with me on how everything went. I very highly recommend this fabulous team.
And I have used Bruno scooter lifts for many years with few problems.
Thanks Victoria and Eli!
I was so pleased with the customer service I received on my parts order for a Bruno lift. I was not expecting to have someone be so attentive and to follow through so thoroughly. I usually have to ask a typical customer service person to confirm and double check and follow through, but Mobility 101 gave me much more than the typical customer service.
The service was very timely, and the ramp itself is also very solid and secure. I have already shared this service with local hospice and I'm also going to share it with the discharge planning people when I return to work at a local hospital. I had no idea that ramps were available for rent , and this is a wonderful service.
100 GOLD STARS for customer service. Eli and Victoria at this location took very good care of me today. I was in a serious spot with getting a store entry way ADA compliant and the situation looked hopeless for the deadline I had. Victoria was very concerned on the first call and knew the right questions to ask and was able to look at the survey pics and I provided and determined she could solve the problem. Eli the field tech showed up on time and did a flawless install and we are ADA compliant. This the one and only shop to call for all of your ADA needs. Victoria and Eli will get you taken care of fast, accurate and their pricing can not be beat.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.
Earlier this year I found myself in urgent need of a wheelchair lift replacement, and after quickly researching all of my options I decided on your company. Not only did you have the best price on the Bruno Joey, you even more importantly offered incomparable service options including installation here at my home. As a handicapped widow with enormous mobility challenges, that accommodation meant everything to me, every one of your representatives, from your office manager to your installation technician, were the ultimate in professionalism… the perfect combination of cordiality and efficiency. The entire experience was a delight from beginning to end.
Even with that history in mind, I was still surprised to receive both your gracious Christmas card and the gift of those fantastic cookies. I can’t tell you how much I admire your business practices, and you can be assured that I will be the first to recommend you to anyone I know in need of your services. It is so refreshing these days to find that there are still businesses that operate with ethics and integrity. Keep up the good work and have a happy holiday season.